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Cooperation between Weblicon Technologies and Mundwerk teaches the Online Organizer to speak
Telephone reads out e-mails
Berlin 21st March 2002. – Weblicon Technologies AG, a leading provider of Personal Information Management Software (PIM) and Mundwerk AG, a provider of voice-dialogue systems will work together in developing intelligent computer voice applications. The cooperation of the two technology suppliers turns the Weblicon Online Organizer into a personal assistant that reads out e-mails also on the go. The intelligent voice control is made possible technologically through a VoiceXML interface in the flexible architecture of the Weblicon Personal Information Manager. The voice gateway is provided by Mundwerk.
Carsten Brinkschulte, CEO and founder of Weblicon, has a new girlfriend: Mary is 23 years old, studies psychology, has a cheerful voice and is always accessible despite her two jobs on the side. What is more, she also knows all the new messages in his in-box at any time of the day and night. Mary is no computer voice, she lives in Berlin and works as a speaker for speech dialogue systems. Brinkschulte has never seen Mary, as she is one of five voices, called 'voice skins' lending the Weblicon Organizer a voice.
It was a team of specialists from linguistics, phonetics, computer science and audio productions that taught the Personal Information Manager (PIM) to speak. It takes just one call to the Weblicon Organizer office, and the PIM turns into a speaking assistant, reading out and processing messages. There are no cumbersome number menus and prompting yes-no questions. The voice-recognition system is independent of the speaker, identifying fluent speech as well as thick dialects and is able to give answers.
Technologically, a VoiceXML-interface in the flexible Weblicon architecture makes the Personal Information Manager (PIM) speak. The caller accesses the PIM through a voice gateway provided by Mundwerk. It integrates voice recognition, text synthesis and CTI technology, thus connecting the telephone network with the Internet.
"A Personal Information Assistant needs to administer everything one needs in order to become organised in a mobile mode: appointments, addresses, tasks and messaging such as e-mail, SMS, Group-SMS and Multi Media Messaging. In order to be accepted, he needs a voice", is how Carsten Brinkschulte describes the PIA concept. "In a next step, the PIA needs to become intelligent. Appointments, addresses, location-based services and route planning have to collaborate to make life easier".
For the data to be up to date already today, Weblicon offers the synchronisation of all data with mobile end devices through SyncML server technology, integrated into the Online Organizer and based on the international SyncML standard. This is how the users can sync their data with the Palm PDA, with MS Outlook or Outlook Express and 'over the air' with the PocketPC and all SyncML-enabled mobile phones.
Company brief:
About weblicon technologies
Weblicon Technologies AG - set up in Berlin in June 2000 by a founding team around CEO Carsten Brinkschulte - develop and license web-based applications (weblications) for portals, ISPs, ASPs and telcos. These personal-information-management products are integrated seamlessly into existing networks of servers, applications and databases. The Weblicon PIM offers a complete organizer and messaging solution with address book, diary, ToDos, e-mail, SMS, Group-SMS and MMS. Participation of the venture capital shareholder PEPPERMINT.Financial Partners makes it possible for Weblicon as the first technology supplier in Europe to synchronise the data 'over the air', based on the SyncML industrial standard. A Voice-XML interface makes the PIM extra mobile. The product was awarded the 'Usability 2010' certificate for its simple user prompting. The Online Organizer is one of the most successful products and is being used, for instance, by the Dutch KPN Mobile and the German capital portal berlin.de.
About MUNDWERK
The Mundwerk AG company draws up and operates voice-recognition-based telephone applications on a proprietary high-performance platform. As a service provider, Mundwerk provides companies with a speedy, flexible and inexpensive use of the most modern voice-recognition technologies. This is how companies are enabled to improve and render more efficient the communication with their clients and staff. Clever-Tanken, Colgate-Palmolive and Jamba are among the clients of Mundwerk, for instance.
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